Principles for Effective Design and Management of Small Business Development Centers
Santer, J., Nathanson, N., Thalheimer, S. & Campion, A.
Publication Date: 1993
Published by: USAID - U.S. Agency for International Development
Document Type: Paper
Are the principles of effective management of small business development centers (SBCs) context specific?
Examines the experience of small business development centers (SBCs) in the United States, Western Europe and Eastern Europe. Presents how SBC technology from Western countries has been extended to local and donor-funded SBCs in Eastern Europe and the Newly Independent States (NISs)
Identifies the following as principles for effective design and management of SBCs:- clear definition of objectives
- assessment of context and needs
- strong leadership
- clear financial plan
- qualified and dedicated staff
- focused, businesslike approach to service delivery
- fee charging
- collaboration with other institutions
- links to the private sector
- impact evaluation
Concludes that many principles of effective SBC management can be applied in widely differing programme and country contexts. [author]
This document is available in hardcopy only. Copies of GEMINI publications can be obtained from PACT Publications.
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