Social Performance Assessment System Design, Developement and Institutionalization

Publication Date: 26 Oct 2004
Published by: Small Enterprise Education and Promotion (SEEP) Network
Document Type: Presentation

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How can Social Performance Assessment System help improve performance?

This presentation states guidelines for:

• Analyzing information from the social performance assessment system;
• Describing the social performance assessment system components;
• Detailing the process of the social performance system development and institutionalization.

The presentation also presents a stepwise framework for adequately utilizing social performance assessment:

• Analyse and report routine data;
• Verify against targets;
• Identify priority areas for exploration;
• Set goals and develop research plan;
• Further analyze the existing data;
• Brainstorm causes and set hypotheses;
• Conduct follow-up research and learn to improve.