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As in the case of credit ratings, social rating serves several functions. Both ultimately aim to facilitate the flow of capital into the microfinance industry. Social rating is ideally placed to facilitate social investment. By participating in the rating process, MFIs develop an understanding of key data and issues that affect their social performance and aspects to address to improve further. If an MFI has already conducted internal studies on the efficacy of its services, the independent social rating will validate those studies (or highlight weaknesses) and assess how the findings of such studies are useful for the MFI. In the long term, being subject to formal evaluations should also decrease the risk that MFIs deviate from their social missions and values. The expectation, in fact, is that social ratings will lead to development and improvement in social performance management practices to achieve deeper outreach, quality of services, client protection and socially responsible behaviors in general, just as credit ratings have led MFIs to adjust their financial practices to better achieve sustainability. The data generated through social ratings will also contribute to better social reporting and transparency in the industry informing wider stakeholders including policymakers.
Social Ratings have been developed by the following four rating agencies. There are broadly two different products that are available: rating 1) a rating based on data available in the MFI's MIS and 2) a rating based on data available in the MFI's MIS along with client level data that is collected as part of the rating exercise. For more information on each of the ratings click below.
To see an example of each please click on the following:
- M-CRIL Social Rating for BASIX, India
- MicroFinanza Social Rating for Moznosti Saving House, Macedonia
- MicroRate Social Rating for ProMujer, Nicaragua [Spanish]
- Planet Rating Social Rating for Prisma, Peru [English] [Spanish]
Background Reading on Social Rating and Social Performance Reporting in Microfinance:

